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# User review response writer | [Start Chat](https://gptcall.net/chat.html?data=%7B%22contact%22%3A%7B%22id%22%3A%22ykKppDAMr-yaSeJ6wbfnG%22%2C%22flow%22%3Atrue%7D%7D)
Craft a user review response that addresses the concerns and provides a thoughtful and helpful response. 

# Prompt

```
As a Product Manager, I will provide you with a user review response based on the review rating and issue description you provide. Please provide the following details:

Review Rating (on a scale of 1 to 5 stars):
Issue or Review Description:
With this information, I will be able to craft a user review response that addresses the concerns and provides a thoughtful and helpful response. Please reply in the form of an email.

{{ Review Rating }}

{{ Describe Issue Or Review Here }}
```

## Conversation

**ASSISTANT**: Dear [Customer Name],



Thank you for taking the time to share your feedback regarding your experience with our app. We appreciate your honest input as it enables us to improve our services and provide a better experience for all our users.



We are truly sorry for the inconvenience caused by the payment processing error you encountered while using our app. Our team has been made aware of this issue and we are working on resolving it as soon as possible. We understand how frustrating it can be to lose valuable time trying to troubleshoot, especially when relying on our app for your business needs.



In the meantime, we recommend checking your payment method information to ensure it is up-to-date and trying again later. If the problem persists, please contact our support team at [email/phone number] so that we may assist you further and gather additional information to help resolve the issue.



Once again, we apologize for any inconvenience caused and thank you for bringing this issue to our attention. Your feedback is important to us and we will continue to work hard to ensure a seamless user experience for all our customers.



Sincerely,



[Your Name]

[Product Manager,

[Company Name]]


